Privacy Policy and Cookies
Privacy Policy
www.kojo.shop
Effective Date: 1.8.2024
At Kojo we value your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy explains what personal data we collect, how we use and process it, and the rights you have regarding your personal data under the General Data Protection Regulation (GDPR).
- What personal data do we collect?
We collect and process the following personal data:
- Contact details: name, surname, email address, phone number.
- Order details: information about the products you order, order dates, order numbers.
- Payment details: information necessary to process payments, such as credit card numbers (via payment gateways).
- IP address and website usage information: data about how you interact with our website, such as your IP address, browser type, and device information
- For what purposes do we process your personal data?
We process your personal data for the following purposes:
- Contract performance: To process your orders, invoice you, and deliver products.
- Legal obligations: To fulfill our legal obligations (e.g., retaining invoices and accounting records).
- Marketing: Sending marketing materials and offers (if you consent).
- Service improvement: Analyzing customer behavior on our website to enhance user experience and improve our products.
- How do we protect your personal data?
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. These measures include data encryption, access controls, and regular security audits.
- Who has access to your personal data?
Your personal data may be shared with third parties, such as:
- Shipping and courier services: For the delivery of orders.
- Payment gateways: To process payments.
- Our suppliers and service providers: Who assist in the operation of our services, such as hosting companies or providers of analytical tools.
Your data will not be sold or transferred outside the EU unless necessary to fulfill your orders (e.g., services located outside the EU).
- How long do we keep your personal data?
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with our legal obligations. For example, billing data is retained for tax purposes.
- What rights do you have regarding your personal data?
Under GDPR, you have the following rights:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request correction of any inaccurate or incomplete personal data.
- Right to erasure: You may request deletion of your personal data under certain conditions.
- Right to restriction of processing: You may request a restriction on the processing of your personal data.
- Right to data portability: You may request the transfer of your personal data to another service provider.
- Right to withdraw consent: If we process your personal data based on your consent, you can withdraw this consent at any time.
- Right to lodge a complaint: If you believe that your data protection rights have been violated, you have the right to file a complaint with the supervisory authority, which in Slovakia is [Name of the Supervisory Authority].
- Changes to the Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our data processing practices or legal requirements. We will notify you of any significant changes through our website. Please review the latest version of these Privacy Policies regularly.
- Contact Us
If you have any questions or concerns regarding the processing of your personal data, please contact us:
- Email: mama@kojo.shop
- Phone: +421 908812818
- Address: Bellušova 6, 97401 Banská Bystrica, Slovakia
Cookie Policy
www.kojo.shop
Effective Date: 1.8.2024
This document explains the cookies we use on our website and how we use them. By using our website, you consent to the use of cookies in accordance with this Cookie Policy.
- What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit a website. Cookies enable websites to recognize your device and remember certain information about your preferences or past visits.
- What types of cookies do we use?
We use the following types of cookies:
- Essential cookies: These cookies are necessary for the proper functioning of our website. They allow you to navigate our site and use its features, such as the shopping cart or logging into your account
- Functional cookies: These cookies help us remember your preferences and settings while using our site. For example, we may remember your language or regional settings.
- Performance cookies: These cookies collect information about how you use our website, such as the number of visits or how you interact with different parts of the site. They help us improve the functionality of our site and provide a better user experience.
- Advertising cookies: These cookies are used to provide you with relevant ads based on your interests and to measure the effectiveness of these ads. They may also be used to track your behavior across multiple websites.
- How can I manage cookies?
Upon your first visit to our site, we will ask for your consent to use cookies. You can withdraw or modify your cookie preferences at any time. There are two main ways to manage cookies:
- Browser settings: Most web browsers allow you to set preferences for cookies. You can block cookies or set up alerts when cookies are being stored. However, please note that some features of our website may not function properly if you block certain cookies.
- Browser cookie policy: For detailed information on how to manage cookies in your specific browser, please visit the relevant settings or support page for your browser.
For more information on managing cookies in your browser, visit the settings or help section of your browser.
- Who has access to the information collected by cookies?
The information collected by cookies may be shared with our partners who provide services such as analytics tools or advertising. These partners may process this data on their own behalf and in accordance with their own privacy policies.
- How long do we retain cookies?
The duration for which cookies are stored on your device depends on the type of cookie. Some cookies are temporary and are deleted when you close your browser (session cookies), while others may remai on your device for a longer period (persistent cookies). You can delete or modify cookies at any time through your browser settings.
- What cookies do we use?
On our website, we use the following specific cookies (fill in the list of cookies used as needed):
- Google Analytics: We use cookies to analyze website traffic and improve our site.
- Facebook Pixel: Cookies to track the effectiveness of our ads and tailor offers based on visitor behavior.
- Hotjar: We use cookies to analyze user behavior on our site to optimize the user experience.
- Changes to the Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie practices or legal requirements. We will notify you of any significant changes through our website.
- Contact Us
If you have any questions regarding our Cookie Policy, please contact us:
- Email: mama@kojo.shop
- Phone: +421 908812818
- Address: Bellušova 6, 97401 Banská Bystrica, Slovakia
